Domestic US Shipping is FREE on Most ROES orders that meet the $25 order minimum.*†

Color Inc's Everyday FREE Shipping = orders shipping to a Lower 48 uS address using USPS Priority Mail or USPS First Class depending on size & weight.

Shipping speeds may vary during peak season (September 1 - December 31)

*a small order handling fee of $8.50 is applied to orders under $25

† Alaska, Hawaii & International - Additional charges may apply to your shipment. Please contact customer service. 

SUMMER HOURS

Starting Memorial Day week and running till Labor Day the lab will be open Monday - Thursday 9AM-4PM EST . Enjoy your summer:)

In Lab TURNAROUND TIME

Holiday Shipping and Production Schedule

Orders received by 12 noon (EST) will ship, or be ready for pick-up, on or before their posted product turnaround time. Orders received after 12 noon (EST) will not be processed until the following business day.

Please refer to the Product Page for turnaround information on specific product and print options.

In Lab Turnaround times may be extended 2- 5 Days during peak season (September 1 - December 31) and during sale promotions.

Please keep in mind service times due stack for printing with mounting options or additional services added such as texturizing, key chains etc. Example: Pro Print (1 Business Day) with styrene mount (2 Business Days) = 3 Business Days in Lab

Track Packages Online

Tracking numbers for all orders will be provided via e-mail and can be viewed by logging into your account via the Color Inc Client Control Panel.

Shipping speeds may vary during peak season (September 1 - December 31)

Shipping Damages

Should you receive a damaged print, please be sure to follow the steps listed below.

Reporting Shipping Damage

Keep all damaged materials including prints and packaging. Take a snapshot of the damages and send them to info@colorincprolab.com with the ROES order ID in the subject line (i.e. Shipping Damage R198455) as soon as possible to report your claim. A customer service representative will respond within 24 business hours and provide you with instructions on replacing the damaged prints.

Damaged packages are subject to the following policies:

• Keep the damaged materials (including prints, and packaging)

• Report a damaged shipment to us within five business days of package delivery.

• Send in the same order for reprints (same images, same quantity, etc.)

• Refunds due to shipping delays out of our control are handled on a case by case basis please contact customer service.

Sustainability

A GREENer Way To Ship

Color Inc is doing its part to conserve our planets resources and reduce our carbon footprint by implementing staggered shipping and combining multiple orders! Less paper, less plastic, less fuel!

What Does This Mean To YOU?

• One Box.

• One Truck.

• One Delivery.

All of your orders will continue to meet or beat our in-lab service times, guaranteed. Being green has never been so easy!

Want To Learn More?

Check out our Greener Choices to see why we prefer to ship with the US Postal Service!

Need It There Faster?

Choose one of our convenient expedited shipping options!